A Reckless Memoir of Hotels, Hustles, and So-Called Hospitality
Jacob Tomsky works the front desk of high end, luxury hotels. Here he offers up the inside dirt on what really goes on, how to get the most bang for your buck, but really his point is how to beat the system – all told in a most entertaining fashion. Think of it like Anthony Bourdain’s Kitchen Confidential for the hotel industry.
Not all of his tips are, how shall I put this…ethical? But he explains why you shouldn’t worry about it. Personally, I have to sleep at night so his tips on how to avoid paying for in room movies and the minibar just didn’t sit right with me. But I will definitely use his tips on how to avoid paying the cancellation fee, how to get upgrades, why and when you need the concierge, and why you should always use and tip the bellman.
I listened to the audiobook, which the author reads, and he does a really good job. I actually had to stop it a few times to take notes! But for the most part, the note taking portion is in the appendix. The book itself is by turns funny, horrifying and always interesting – at least to anyone who has ever stayed or is planning to stay in a hotel. A fun and informative read.
11/15 Stacy Alesi, AKA the BookBitch™
HEADS IN BEDS by Jacob Tomsky. Anchor (July 30, 2013). ISBN 978-0307948342. 320p.